Our aim is to help people stop using single use plastic. Sadly huge amounts end up in our oceans, it poisons our planet from the moment it’s made.

We have designed our service to deliver everyday, essential products to people, helping them shop as waste free as possible without compromising on products or quality.

Zero Waste Home Delivery

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The Plastic Problem

Single-use plastic is used for packaging in many everyday products, including shampoo, soap, washing up liquids, makeup and food. Now more than ever we need to support and help the environment and one way to do that is shop more sustainably and create zero waste.

Despite efforts to recycle, a staggering amount of single-use plastic ends up in the oceans and as a result, poisons our planet as well as emitting carbon when manufactured . The world is facing a climate emergency and a plastic pollution disaster. We need to take steps to become more eco-friendly in the way that we live and shop.

Zero Waste Delivery is providing a solution: A zero waste refill company that delivers refill household products directly to your door, meaning you don’t need to throw away any single-use plastic packaging ever again, because you’re not buying any!

Our Delivery Refill Shop

Our zero waste delivery service removes the hassle of refilling yourself with our online zero waste refill shop which is both convenient and beneficial. You can choose between refills in pre-filled re-useable bottles or our refill from the van service. We deliver straight to your door in our zero-emission full electric vans. We have a vast selection of zero waste refill products, including hand wash, eco shower gel, household cleaning products, laundry, hair care, dish washing, toilet roll, foods and luxury items such as candles (yes, zero waste candles exist!). All of your essentials can be refilled, so you’re helping our environment, not buying new plastic containers and saving money on packaging.

When we refill your bottles, if there is any difference in what we refill compared to what you ordered, we will refund or charge you the difference.

By using our zero waste delivery service you’re opting for zero packaging, zero carbon and zero single-use plastic.

How Does Our Zero Waste Delivery Service Work?

Step 1.

You will need to check which delivery service we offer for your area, by using our online tool to check your postcode. We currently offer local delivery in our electric vans to most of London and the South East. The rest of mainland UK is covered by our courier delivery service. Fresh food is currently only delivered within our local delivery service.

Step 2.

Choose the products you would like to purchase and choose either new products or select refills either pre-filled in a re-useable bottles or we refill your existing empty bottles from the van (only available to local delivery area).

Step 3.

Choose a day and time that is convenient for your delivery. If you’re not going to be in for the delivery, we can leave your order in a safe place for you.

We will collect, sanitise and reuse the empty bottles and packaging. We can either collect the empties when we deliver your next order or simply schedule a courier collection free of charge.

If you have any questions about our zero waste home delivery and our shop, don’t hesitate to get in touch with our team directly, today.

We can work together to help prevent plastic from poisoning our planet and damaging the world we live in.

Together we can stop this
The Zero Waste Delivery Company is a home delivery refill service that brings all the benefits of refill to your doorstep which takes the hassle out of refilling yourself

Zero Waste Delivery:

Containers are refilled and re-used

No throw-away plastic packaging – products are delivered unpackaged or in re-useable bottles and containers

All containers are refilled and re-used – There is no single use plastic and no plastic bottles are thrown away

The whole operation from our warehouse to your doorstep is zero carbon. We use renewable energy and all our vans are full electric vehicles

We use zero-emission full electric vans to ensure that our part of the supply chain is zero carbon

Refill and reuse is one of the significant changes that you can personally make to help stop the climate emergency

Why not recycle?

We know that we should not throw plastic away, but what's becoming clear is that recycling is not the solution either. A lot of plastic still ends up in the oceans, heads to landfill overseas or is incinerated, all of which damage our environment.

Only 45% of our recycling actually gets recycled, this has only increased by 3% since 2010.

Only a fraction of recycled plastics end up in new products (that are again single use) and compostable single use plastics are also not a solution as they use as much carbon in their manufacture as normal plastics and still have to be disposed of.

All in all plastic is poisoning our planet and we need to find sustainable ways away from it.

Refuse, reduce, reuse.

Frequently Asked Questions

There are very limited refill stations although the number is growing but the range of products is often very limited. They rarely have convenient parking. Refilling is very time consuming, very awkward to do yourself and you have to carry back heavy bottles once filled

Zero waste is as much about zero carbon, zero emissions and zero fossil fuel energy as it is about zero packaging. The only way we can offer a true zero waste home delivery service is with electric vehicles

Recycling does not work. More often than not it will end up in land fill, be incinerated or get into water systems and eventually the oceans causing massive problems for wildlife. The plastic that does end up being recycled will waste a lot of energy when it is collected, sorted, cleaned, processed and then manufactured into a new product. This waste can be avoided with refill and re-use

Although they use less plastic than a conventional plastic bottle, they are still single use which means they waste materials and energy in their manufacture and distribution and after use they either have to be recycled or go to waste – this is not a good solution

We are currently offering free delivery and refill service as a special offer to help our customers through these difficult times.

The minimum order is currently £25

You can order any combination of products that we have in stock

Yes you can - we want to encourage our customers to buy in bulk. However in these difficult times if supply becomes limited we may have to restrict the quantity that can be purchased in an individual order (either refill or new bottle) of each type of product per customer per delivery so we can help as many of our customers as possible with their essential household products

We offer free courier delivery to the whole of the UK mainland

We offer a 10% discount to any NHS worker. We also offer this discount to all workers and volunteers in the Military, Fire Brigade, Police, Coast Guard, RNLI and Mountain Rescue. Please email us and we will send you the promotion code

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The Zero Waste Delivery Company is the trading name of First Essentials Limited

Registered in England and Wales Number 08704645. VAT Registration Number 327554589

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