Good Refill Practice


Please note the following recommendations whilst using our refill service:

  • Ensure any bulk containers are stored inside in a cool dry place out of direct sunlight
  • Ensure the container has been washed out and dried prior to filling
  • It is recommended that the container has been used for the same product previously
  • Where possible we recommend the manufacturers relevant bottle in the daily size containers are used for refills
  • If you are using a container that previously held a different product ensure the container has been washed out and dried prior to filling
  • Ensure the container doesn’t smell (if the container has previously stored a strong fragranced product then this can affect the refill)
  • Ensure the container is capped as soon as possible to prevent any product contamination
  • Ensure the closure is secured tightly to prevent any leakages on the journey home
  • Ensure the container is labelled correctly
  • Do not leave the cap/fitting off the bulk container any longer than required

This document is intended as a guide only to assist in some of the good practices and is not exhaustive.

Zero Waste Delivery accept no liability for issues arising out of poor refill practices.


Offers and New Product News

Join our mailing list for all our latests offers and product news...

You can unsubscribe at any time and your details will never be passed on to any 3rd party.

Follow Us On Facebook Follow Us On Instagram Follow Us On Twitter

Contact  |  Terms and Conditions  |  Cookie Policy  |  Privacy Policy  |  Covid19 Update  |  Good Refill Practice  |  Sustainability Policy  |  Returns Policy  |  Safety Statement  |  Delivery Enquiry  |  Zero Waste Delivery  |  

The Zero Waste Delivery Company is the trading name of First Essentials Limited

Registered in England and Wales Number 08704645. VAT Registration Number 327554589

Website designed & developed by Design UNLTD