Good Refill Practice

Please note the following recommendations whilst using our refill service:

• Ensure any bulk containers are stored inside in a cool dry place out of direct sunlight
• Ensure the container has been washed out and dried prior to filling
• It is recommended that the container has been used for the same product previously
• Where possible we recommend the manufacturers relevant bottle in the daily size containers are used for refills
• If you are using a container that previously held a different product ensure the container has been washed out and dried prior to filling
• Ensure the container doesn’t smell (if the container has previously stored a strong fragranced product then this can affect the refill)
• Ensure the container is capped as soon as possible to prevent any product contamination
• Ensure the closure is secured tightly to prevent any leakages on the journey home
• Ensure the container is labelled correctly
• Do not leave the cap/fitting off the bulk container any longer than required