CORONAVIRUS - THE LATEST UPDATES FROM Zero Waste Delivery - Covid 19 UPDATE

Single use plastic ends up in the ocean, poisoning our planet and emits carbon when it’s made. This contributes to plastic pollution and the climate emergency the world is facing

We are a zero-waste refill company that home delivers household products to your door and refills your containers, so you don’t have to throw away single-use plastic packaging

Zero Waste Home Delivery

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The Zero Waste Delivery Company is a home delivery refill service that brings all the benefits of refill to your doorstep which takes the hassle out of refilling yourself

Zero Waste Delivery:

All containers are refilled and re-used – there is no waste

No throw-away packaging – everything is re-used

All containers are refilled and re-used – There is no single use plastic and no plastic bottles are thrown away

The whole operation from our warehouse to your doorstep is zero carbon. We use renewable energy and all our vans are fully electric vehicles

We use zero-emission full electric vans to ensure that our part of the supply chain is zero carbon

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Together we can stop this

How it works


Check to see we cover your area - we are expanding rapidly, if we are unable to deliver to you at present, we can let you know when we can cover your area.

Just select the products that you want to purchase, either a new bottle - that you keep for future top ups or to refill your existing empty bottles.

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Pick a convenient day and time for your delivery - You do this once you have chosen your products. If you're not going to be in, let us know and you can leave the empty bottles in a safe place.

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Refill and reuse is one of the significant changes that you can personally make to help stop the climate emergency

Check Delivery Area

We currently have online delivery slots available for most of London and South East England (approximately 50 mile radius from Guildford).

If you live anywhere else in Central or Southern England please email us because we might be able to arrange a special delivery. If you live in the rest of the UK please register your interest as we are expanding rapidly and will hopefully deliver in your area soon.

Email: info@zerowastedelivery.com

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If you live in the rest of the UK please register your interest - we are expanding rapidly and will hopefully deliver to your area soon


Why Refill instead of recycling or composting?


We know that we should not throw plastic away, but what's becoming clear is that recycling is not the solution either. A lot of plastic still ends up in the oceans, landfill or is incinerated, which releases waste toxins into the environment

Recycling plastic wastes a lot of energy to collect, sort, clean and process into, yet more, single use plastic

Compostable plastics are also not the ideal solution as they use as much carbon in their manufacture as normal plastics

It's clear that the only sensible solution to tackle the plastic crisis is to refill, and reuse

Frequently Asked Questions


There are very limited refill stations although the number is growing but the range of products is often very limited. They rarely have convenient parking. Refilling is very time consuming, very awkward to do yourself and you have to carry back heavy bottles once filled

Zero waste is as much about zero carbon, zero emissions and zero fossil fuel energy as it is about zero packaging. The only way we can offer a true zero waste home delivery service is with electric vehicles

Recycling does not work. More often than not it will end up in land fill, be incinerated or get into water systems and eventually the oceans causing massive problems for wildlife. The plastic that does end up being recycled will waste a lot of energy when it is collected, sorted, cleaned, processed and then manufactured into a new product. This waste can be avoided with refill and re-use

We exchange bottles and containers of food and cosmetic products that cannot be refilled at your home due to hygiene regulations. We believe the best solution is to refill containers on site of non food products and use bottle exchange for food and cosmetic products. A benefit of refill is that when the customer cleans their own bottles prior to refill, they can use the remaining product from rinse out, which achieves zero waste, before thoroughly cleaning and drying the containers before refill in accordance with our refill policy

Although they use less plastic than a conventional plastic bottle, they are still single use which means they waste materials and energy in their manufacture and distribution and after use they either have to be recycled or go to waste – this is not a good solution

Yes we do

Yes we do

We are currently offering free delivery and refill service as a special offer to help our customers through these difficult times. However as life gets back to normal we will have to reinstate a minimum order value for free delivery and refill

We are currently offering free delivery and refill service with no minimum order value as a special offer to help our customers through these difficult times. However as life gets back to normal we will have to reinstate a minimum order value for free delivery and refill

You can order any combination of products that we have in stock

Yes you can - we want to encourage our customers to buy in bulk. However in these difficult times if supply becomes limited we may have to restrict the quantity that can be purchased in an individual order (either refill or new bottle) of each type of product per customer per delivery so we can help as many of our customers as possible with their essential household products

If you live anywhere else in Southern and central England please email us because we might be able to arrange a special delivery. If you live in the rest of the UK please register your interest - we are expanding rapidly and will hopefully deliver to your area soon

We offer a 10% discount to any NHS worker. We also offer this discount to all workers and volunteers in the Military, Fire Brigade, Police, Coast Guard, RNLI and Mountain Rescue. Please email us and we will send you the promotion code



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The Zero Waste Delivery Company is the trading name of First Essentials Limited

Registered in England and Wales Number 08704645. VAT Registration Number 327554589

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